EU
EU261
Fixed compensation and care rights for many flights departing from, arriving in, or travelling within the EU.
View bilingual guideFree New Zealand travel tool
NZ Flight Compensation Calculator
Estimate a claim for a delayed, cancelled or overbooked flight using New Zealand domestic law or the Montreal Convention.
Uses the Civil Aviation Act 2023 and the 6,303 SDR Montreal Convention delay limit
Know before you claim
Passenger Rights Around the World
A New Zealand itinerary may also be covered by overseas rules. Open a guide to check scope, fixed-compensation tables and exclusions.
UK
UK261
The UK regime provides care, rerouting or refunds and, in eligible cases, fixed compensation for disruption.
View bilingual guideCA
Canada APPR
Canada’s Air Passenger Protection Regulations cover flights to, from and within Canada, including connecting itineraries.
View bilingual guideUS
US Passenger Rights
US federal rules focus on refunds and involuntary denied boarding; ordinary delay and cancellation amenities often depend on airline commitments.
View bilingual guidePrimary references
Legal Basis & Sources
Start with the airline directly and keep receipts, itinerary changes and written explanations.
- NZ Consumer Protection — Flights, cancellations and delays
- Civil Aviation Act 2023, ss 274 & 277
- ICAO — Montreal Convention revised liability limits
- Regulation (EC) No 261/2004
- UK Regulation (EC) No 261/2004
- Air Passenger Protection Regulations
- US DOT bumping and oversales guidance
Information only—not legal advice. This estimate does not determine liability, guarantee payment or replace the wording of legislation, a court decision, airline terms or advice from a qualified professional.
Want professional claim support?
These external claim platforms may assess or pursue eligible claims. Check their eligibility rules, authority to act, service fees and terms before proceeding.